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The perfect garage door

Whether you’re looking for a new garage door or to have yours repaired, we have the experience and tools to get the job done.

PEOPLE LOVE PRECISION

Nothing says more about the quality of a company than reviews by their customers. At Precision Garage Door of Wilmington, we’re proud of our excellent reviews, of being a locally operated company, and to be an Investor in the Wilmington Area Chamber of Commerce.

Very Pleased with the service and the neatness of the repair man. He did an excellent job. Many Thanks.
Frazer Crane
Fast immediate professional service with fair pricing and fabulous warranty.I am so happy I called them.I highly receommend everyone to use them for all your garage door needs
Elizabeth Nabors LCSW, IADC
I thought the service guy was very professional and knowledge he made sure I understood what was needed before he left
wolf
The call ahead was great so my husband and I knew when to expect them.The two guys did NOT introduce themselves but were very pleasant and informative.They answered our questions and addressed our concerns.They were prompt with sending the... estimates and when we asked for them in a different form, they were prompt with that as well.They were only at our home for 20 minutes.Two issues, albeit small ones, include they first said there was a charge for estimates, but that wasn't the case and there is no easy way to contact the specific techs directly if/when questions arise - which happened almost immediately.read more
Gail South
Ben was great ... talked through the options without overselling any of it - to really help me make the right decision. He was quick, clean and made sure it all worked (including my car opener) before he left ... great job A++ in my book.
Eric Mino
Willie and Michael arrived on time and were very professional and knowledgeable. They provided me a thorough explanation of what was needed to get my garage door working and a very fair estimate. They worked quickly and efficiently and left my... garage spotless. I only wish my old body worked as well as my garage door when they got done with it. I highly recommend these guys and Precision Garage Door.read more
Gregg Drennan
Ben did an awesome job on my garage door. He was very friendly and professional. My door would not open or close. He switched out the springs, cables, and several roller pins. The door works great and has never been quieter! He was also very... friendly with my kids and my dog. I would highly recommend Ben and Precision Doors.read more
Adam Vinecombe
The tech was running ahead of schedule and called to make sure I was home. He did a thorough inspection of the door and decided it only needed a minor adjustment. Ben was very knowledgeable and professional. He explained everything he was doing. ... Quite pleased.read more
Larry Greer
Jeremy was polite, punctual, knowledgeable AND he wore a mask!!!Although he recommended additional service ( which. I am sure my garage door needs), he offered to drop the service fee if I chose to do upgraded service within the month. And upgraded... service would be backed up by a lifetime warranty.read more
Elaine Anlyan
Jeremy N was very pleasant to deal with. He called before arriving and was even able to come earlier than originally scheduled. He explained the many things my aged garage doors needed but was understanding when I selectively chose what I wanted... done since we would be moving soon. The temperature was in the 90s outside and more in the garage but not once did he complain or take a break. I had 3 doors needing tuning and Jeremy N. worked through the heat and did an excellent job. I would not hesitate to hire Precision Garage Door again and when I did I would request Jeremy N. for the job. Precision Garage Door, you have an asset in Jeremy.read more
Ken W
Jeremy was awesome. He was prompt , called ahead to let me know that he was on his way and was extremely quick to repair my overhead door. It was refreshing to deal with one as courteous and respectful in this age of turmoil. I highly recommend... Precision Garage Door Service to anyone looking to have repairs made on their garage doors.read more
BAIHU LEE
Great experience with this company and specifically with Eric. He was very knowledgeable about his product and he loves what he does.
Rob Clayton
Very prompt and reasonable service. Technician was excellent and explained all repairs. Would not hesitate recommending Precision Garage Door to my friends and neighbors.
D White
My garage door broke on a Sunday.I called Precision because the online add said 24/7 and they had great reviews. A very pleasant female answered, took down my information, and told me Adam would call me Monday morning when he was coming.At 7:56... am Adam called and said that he was 6 minutes away. A couple hours later my door was good as new. I highly recommend Precision!!And, if you’re lucky, you’ll get Adam!!!Thank youDana Coreyread more
Dana Corey
Great customer service from Erik. We had one of the torsion springs break. I went to Precision's web site at 7:45 am on a Saturday and did the on line chat to schedule service. I was given a window of 10am - Noon. Erik called about 9 am saying... that the job he was on was taking a little longer and would be at my house around 11:15. I received a call from him at 10:45 telling me that he would be at my house in 30 minutes. Erik arrived on time and did an inspection of my door. Our door is only 5 years old and has been quite noisy. Erik recommended an overhaul package (replacement of all the parts with a lifetime warranty) and said it would take 2 hours. We agreed and Erik completed the job in 2 hours. The door is much quieter. Erik is very customer orientated and I would definitely recommend Precision for any garage door service.read more
Paul Douglas
So it was Friday evening and I'm in Lowes trying to figure out what all I need to buy so I can have a garage door opener. None of the employees were able to help me effectively. I end up becoming overwhelmed and walking away. A quick Google search... lead me to Precision. A real person answered the phone at 6:15 on a Friday night! The next morning, Erik arrived at my house at 8 am. Erik saved the day! He was very personable and professional. He walked me through everything, answered questions, and explained how I can best maintain my new garage door opener. Also, it has a lifetime warranty! He gave his personal phone number if I ever need anything or have questions. Thank you Erik!read more
W Newcomb
Called 6-7pm friday for a tech to do a install. Tech called me at 8am and showed up to do a install. (Erik) showed up very professional looking and ready to get started. Erik walked through the steps of the install and was very friendly. When... finished erik went over everything and said we can call him anytime for any reason. Very professional and would recommend to anyone looking for great services and friendly people.read more
Jessie Wilcox
My appointment for garage door repair was handled quickly. The repair technician (Erik) did a complete inspection and we discussed all repair options. I choose the full overhaul (which included a lifetime warranty) and Erik finished the job in... less than 2 hours. The total price was reasonable and the garage door is running smooth and quiet. I am 100% satisfied and recommend this company for garage door services.read more
James Craig
They were very responsive and punctual. Knowledgeable and professional. Showed me how to perform yearly maintenance to save money and extend life of the system.
Eric Heschl
Erik was great. Got here on time, on a cold rainy day and fixed my problem. Had to replace my sensors and did the job. You have a problem with your door, call Erik at Precision and you will get your problem solved.I'll be using him again and... giving his name to neighbors and friends.read more
Rip White
Erik and Adam arrived promptly, were very thorough in their safety inspection of the door. They explained what was wrong and offered affordable solutions. Extremely pleased with the service and pricing!
Stephanie Thompson
My garage door was making all kinds of strange noises lately. Also seemed a little sluggish going up and down. To boot it had not been serviced since we moved in over 5 years ago. I knew it was time for some badly needed service.So I placed a... call to Precision Door Service. Technician arrived on time, inspected the door, and explained what was needed to get it running in proper order. I found the technician to be very knowledgeable, pleasant, and responsive to all my questions. An hour later the door was running as good as the day it was installed. Very happy with Precision Door and the service they provided. Would definitely recommend them to a friend.read more
Jeffrey Sieranski
We had a broken spring and called Precision for service late in the afternoon. They assured us a tech would be out between 8 and 9 the next morning. Eric called at 8 to let us know his schedule, was on site that morning, explained the problems and... solutions and got everything fixed by mid day. With the quality work he just completed, we now have a lifetime warrantee with Precision and know who to call if we have garage door problems again. Thanks Eric and Precision Garage Door Service.read more
P & D Swart
My husband and I are very happy with the service we received. We called this morning and the technicians came this afternoon, checked out our door and completed the needed repairs. They were very courteous and professional and we will certainly... recommend them and use them again if the need arises. Two thumbs up and five stars from us!read more
Carol Jarvis
We couldn't believe we could get help on a Sunday, but thank goodness! Our cars were trapped in our garage. Eric did a thorough diagnosis and explained everything that needed to be done. Although not anticipated, we now have a lifetime warranty on... the door mechanics. The appointment coordinator and Erik were both friendly and professional. Highly recommend.read more
Judy Shay
Erik and team are super responsive and do great work. Highly recommend for garage door repair in Wilmington NC. Thank you
Lee Murtagh
Erik arrived ahead of schedule, gave very professional and helpful advice and estimate, and did outstanding repair/upgrade of our garage door system. Worked like brand new. Nice and quiet. I don’t give many fives but Erik earned it!
Doug Wright
Matt, called and asked to show early and was granted YES! He was very thorough in his explanation of what was going on. He presented 3 options. I chose 1 and has on record the other 2, to discuss with my wife if we want to go ahead in the future. He... was very accommodating.read more
Ed DeMarco
Quick to respond finished the work quickly and accurate
Erik with Precision Door was excellent. I had a small problem with the door opening and Erik responded immediately and the problem was fixed in no time. Best service I have ever experienced!!!! I can not recommend Precision Door enough for your... garage door needs. Don’t waste your time calling anyone else. They are truly the best in the Wilmington and surrounding areas. Five stars is not enough for the service they provided!!!! Thank you Erik and Precision Door for such a fantastic job!!!!!!!read more
Hap Palmer
We had a great experience with Precision Garage Door. When our garage door stopped working they were able to send a technician the next day. Our tech was friendly and knowledgeable. He gave us a complete estimate before starting the repair. Great... service!read more
Kristine Glick
We just put our home up for sale 3 weeks ago unfortunately last week started having trouble with our garage door. We called precision and they sent Matt, Not only was Matt professional Matt also explained and showed in detail what a home inspector... would look at and explained in some cases a home inspector would make a very negative big deal about the age of my motor that red in plain sight 2005. Matt explained you've gotten longer than usual these motors are usually good for only 10 to 12 years so under his advice we changed everything and I'm so glad we did not to mention the silent belt drive next to our guest bedroom and exterior key pad... thank you Matt thank you Precision for a great job and honestly priced.read more
Gerald Damora Sr.
They fixed my garage door opener when it broke at night. Than I liked their quick response, so I bought a new garage door opener from them. Lifetime guaranteed. They do excellent work.
Eric came out on a Sunday to fix my jammed door and change the code. He was on time (actually) early and I paid extra to have the door lubed and show me to do it annually. Great service and would use them again!
Debbie Lane
These guys are great from start to finish. Customer service is very polite and helpful. I want to personally thank Erik and his team for stellar service. Merry Christmas and see you guys next time when we need new springs.
M M
I had someone come to my house to fix my garage door and it was worse when they left....I called Precision and Erik came out on a Saturday. He was extremely polite, very knowledgeable and did the job in the amount of time he predicted. I am very... happy and will always call them whenever I need anything to do with my garage door. I recommend them highly!!!read more
Sandy Collette
Matt was very efficient, communicated well and solved our problem to our satisfaction. Great experience and value.
Greg Taylor
Erik gave the best customer service I have had in a long time!!! He was very knowledgeable and went above and beyond!
Kelly Burden
Matt was punctual, neat, clean, professional and gave us options. He did his work in a timely manner and it works great!
Our garage door would not operate at 0630 am,my husband called Precision Garage Door service and Mike was at our home at about 10am,he was so knowledgeable, patient and kind,he answered ALL of my questions and also waited to talk to my husband over... the phone multiple times.He did a temporary fix because the door will not be in for a couple of weeks but he gave us our options and did not pressure us at all nor did he try to make us buy something we did not need.Thank you Mike.May God Bless You.read more
I called Sunday morning around 10:00 am about a broken torsion spring, and Eric the technician arrived by 11:00 am. Eric was very professional and he gave me a detailed estimate of the work to be completed. Due to Eric’s excellent level of... service, I would have given this review 6 stars if possible.read more
Glen
Prompt courteous service , quality installation , knowledgeable tech , all trademarks of Precision Garage Door . Thanks for your help in solving my issues with my door and you can be sure I'll call again if and when the need arises .
Jeremy did q great job. professional, no pressure to buy something i didn't need . he came on time and determined what was wrong. he gave me my options and fixed the issue. if i had a company i would want someone like Jeremy to represent me.
Great job. On time, polite, friendly, did what I asked, and I will call them again if needed! Latessa
Latessa Spiers
Excellent service, excellent tech, totally professional.
Jimmie Lanier
Good quality of work and warranty against future breakdowns.
Jeremy did an excellent job!
Our garage door spring broke last night. Nate from Precision was at our house as soon as I got off work the next day. He was very nice, knowledgeable and had the replacement spring installed in about 30 minutes. This spring looks a lot more heavy... duty than the one that broke so I'm hoping we'll get more than 5 years out of it. Definitely worth the extra money if we do.read more
Quick response, Mike was courteous and professional and explained my options. Obviously knows his job.
Jeremy was on time. He was very knowledgable and worked efficiently. He did not try to sell me anything I did not need!
Jeremy gave me 3 options and I took #3 replacing all springs and rollers,He did a great job and was fast and cleaned up.
Great service; knowledgeable technician; could not ask for a better outcome. Would highly recommend them.
They are very professional, reliable, and prompt. They came out on a Sunday on Labor Day weekend with a hurricane on the way. Mike did the work very professionally. I highly recommend them.
Very efficient and professional company. Technician Michael Davis completed work in a timely and professional manner. Highly recommend this company.
Fast service and reasonable price! Very happy with our result!
Nate was an excellent service technician and explained the issues and solutions associated to our garage issues. All of my questions were professionally answered.
Called at 8 this morning, spoke to Alyssa and was told our technician would be out about 10am. Michael Davis called at 9:15 and promptly arrived before 9:45. He gave us an estimate and got straight to work. Finished the job by 11:15. He was... extremely thorough and knew exactly what needed to be done. Thank you Michael Davis and Precision Garage Door for all your hard work, especially at the last minute. Great job guys!!!read more
My questions were answered when I first called, including an estimate. They came out the same day. Matt called when he was about 1/2 an hour away. He gave me two options. He did the job quickly and adjusted my door opener. Very fast and... professional.read more
Extremely Professional and efficient! Provided exactly what was needed to get the job done! Would recommend any time!
Prompt, courteous and did the job right the first time..Very Pleased
Very professional,prompt,courteous,and efficient. Did a great job in a shop time. Even offered me the military discount with out me having to ask. Happy to recommend them to anyone!
Mike Davis was very knowledgable, efficent, and on time. He did a very good job. I highly recommend this company and Mike Davis !
The springs broke on our garage door of course unexpected. We called Precision around 8:30 PM and they scheduled us the next day for repair. Nate was our service repairman who was very pleasant and knew his job. So glad we were able to get the door... repaired so quickly! We highly recommend this company for your garage door repair needs.read more
Immediate appt within a couple hrs of my call! Friendly & professional receptionist. Knowledgeable, professional & friendly technician who called ahead of time & arrived promptly. Mike provided thorough assessment in timely manner of garage door... problems via computer check list & offered recommendation for repairs w/ estimate of price & time required to complete job. Neat worker. Upon completion, he provided folder of info w/ guarantee of labor & working parts. Impressive technician who represented his company well.read more
Knowledgeable in how to address my issue with the garage door. Offered three suggestions and although he could not repair the door because the part was not available he provided good insight on what to do.
I would definitely recommend this... business.read more
Nate was very professional and done a great job. Was at my house when he said he would be and finished the job on time . Would highly recommend Nate and precision garage door of Myrtle beach
I was very happy with the service I got from Precision Garage Door. Mark did a thorough and excellent job. I love the new door and the opener has some good features.
Matt did a great job. Very professionally done and answered all my questions. Would highly recommend them to anyone looking for a new garage door.
They were very quick and professional. Price was right, didn’t feel I was being overcharged. Matt was very informative and nice. I would refer them
Nate B. came out this morning for a garage door tune-up. He was courteous, on time and very clear on recommendations.
Michael D did a fantastic job installing our new garage door opener.
Belt driven - so very quiet now.
Mike was super nice and very professional and explained everything that was wrong with our opener and why he suggested we get a new one. Just a shame our opener was only 1 1/2 years old.
Excellent repairs on our garage door after the flood. They are efficient, on time and I highly recommend them!
I called at 7:00 am and they offered an app't. at 8:00 - 10:00 that same day....WOW We couldn't be home at that time but 2:00 worked. Matt called at 1:45 and arrived at 2:00 by 3:00 our job was complete. He not only fixed the broken spring but... tuned up the whole door. It works like new...Thank you Matt! They are the best !!!!read more
I lost my posting but will do it again. I was really impressed by the service, quick and professional. Nate knew what he was dong and did a great job. The spring was broken and I suspect the motor on the garage door is next. I will definitely... call and ask for him again.read more
Justin came out late in the day, figured out that nearly everything that could be wrong with the door and opener in our newly purchased home was wrong, and proceeded to stay into the evening to fix it. He was courtious, polite, efficient and... provided us with the security we needed.read more
Excellent service and thorough checking. Works better than new!!
Mike was very courteous and professional. Fixed the problem with my garage door opener, did a few upgrades and was in and out in a heartbeat.
When i opened my garage door, it fell off the rail. I called a business 1 mile away, left a message, they did not contact me until 4 hours later. Meanwhile, called Precision Door, Nate came out within the hour. he gave me a very affordable... estimate for a replacement door. They installed it first thing the next morning. At the time, my house was unlivable due to flooding from Florence so I had to be able to lock it up. I have told everyone I know about Precision Door and the service I received.read more
Prompt arrival, thorough discussion of the issue and what needed to be done, outstanding service, very professional. Matt did a great job!
The service was quick. The service man Mike was on time, courteous, and his work was neat and thorough. I highly recommend this service.
Service was extremely professional, prompt, and efficient. I was impressed by my initial contact with the person who scheduled my appt, given the fact it was on a Sunday, and I was provided a next day Monday morning appt. The technician, Mike D... showed up right on time, assessed the situation, went right to work, and an hour and a half later, I had a perfectly working garage door, much smoother than it had previously operated.read more
Michael- was very professional and explained all steps of the repair needed. Very courteous and went about their work in a professional manner. Assistant was very good as well.
Called Precision for routine maintenance. Response was very prompt, service tech called early to see if he could get the job done quicker. Nate was professional and knowledgeable. Quickly did his maintenance, advised us of future options and... completed the job. Recommend these folks highly!read more
Nate came out today and serviced our garage door. It needed a lot of work and he was great at explaining what needed doing and why...show and tell! He did a terrific job and was so nice and professional throughout. I would absolutely recommend him... and Precision to anyone!read more
They responded to my call for service within two hours of my call ,arrived early and completed my repairs quickly and efficiently with parts they had with them. I was very pleased with Mat and the service he provided.
Called Precision yesterday about a broken spring on my garage door and Mike D. was there in a few hours to replace and adjust the garage door. The service was excellent and the technician was very knowledgeable about his line of work . I will use... them in the future on a new replacement door in the fall of this year.read more
Very Professional and knowledgable. Matt took time to explain what was wrong and the work that was needed done. He also explained how to care for the garage door mechanisms. The lifetime warranty was an added plus.
Technician was able to come an hour early, gave me all available options. Great service, prompt & friendly! Thanks Michael D.
Quick service and great interaction with Matt. He came out two times because I thought the door was too noisy but it is fabulous now. Very patient with me and took my opinion seriously. Adjusted to my complete satisfaction.
My parents who live in Myrtle Beach needed their garage door repaired before the holidays. I called this afternoon to make an appointment and they were able to send someone right away. Nate, the technician, was very efficient and courteous. My... parents are very pleased with his work. Highly recommend their service. Thank you!read more
Called me right back on a Sunday to make an appointment right away for Monday . Arrived on time , fair price , good workmanship . The final price was the same as the estimate - no hidden costs , no we ran into a problem , no you needed additional... work , no we needed more parts than we anticipated which we've all heard before from some repairmen . Mike new his job .read more
This was my first time using Precision Door Service - am I am very happy with my experience. Mike was very prompt, explained everything well, and got the job done within an hour. As a realtor who is always looking for great companies to refer my... clients to, I am happy I found Precision. Looking forward to doing more business in the near future.read more
Had original garage door equipment installed in 2007 replaced and upgraded, including springs, belt drive/motor instead of chain drive; I now have outstanding, quiet performance! Matthew is an exceptional & knowledgeable technician, quietly going... about his business. Very happy customer!read more
I called this morning and Matt was here when he said he would be and was very professional. I'll definitely use Precision Garage Door of MB again and highly recommend them.
Prompt and courteous service--Nate called at 7:50 AM and was at my door at 8AM. Finished at 8:45 and doors working fine.
HAD A PROBLEM WITH MY DOOR OPENER , CHAMBERLAIN BRAND, CALLED PRECISION AND WITHIN AN HOUR A SERVICE GUY WAS CALLING SAYING HE WOULD BE BY IN A FEW MINUTES. NATE ARRIVE AS STATED , CHECKED THE PROBLEM, HAD ME REPAIRED A FINISHED WITHIN AN HOUR, VERY... KNOWLEDGEABLE, PLEASANT, QUICK, AND VERY REASONABLE, i'M HAPPY ...read more
If you are in need of garage door repair/replace Precision Garage Door service is who to call. Matt and Mark are exceptionally professional.. we received incredible customer service and they truly go above and beyond.. thank you!
I emailed Sunday afternoon. They called me a little bit later & set an appt. for Mon. morning. Nate called to say he was on the way & arrived on time. He fixed my door the best that it could be fixed without replacing it and gave estimate for... replacing a panel or the whole door in the future if it breaks again. Great job.read more
I can’t say enough positive things about the experience I had with Precision Door service today. My garage door remote died and I randomly googled how to replace it. My results led me to Precision. Thankfully they had a time slot for me today. ... Justin called and kept me informed several times by phone when they would be arriving. They were so pleasant and so efficient. They were knowledgeable and experienced. I’m so grateful to have found such a reliable company! I would highly recommend them to anyone who needs garage door service of any kind!!! Thanks guys!!!👍read more
I know the owner,very reliable,always top off the line work, awesome products,good guys employed there, highly recommend, before you call anyone else call precision doors.
Quick and informative, excellent service. Problem solved
Precision Door Service was very professional, on time, & informative. I can't believe the difference they made with their service.. garage doors are quiet and smooth without the jerkiness and harsh sound before. Not only do the doors sound like a... well oiled machine, this service will help prevent costly future repairs. Now I have peace of mind knowing doors are operating properly and in safe working condition. Precision's expertise and cost effectiveness are excellent- second to none. They are most impressive and so glad I got in touch with them. It is so nice to not only receive quality,professional service but also an honest and reliable analysis and someone who shows up on time and is dependable.read more
They did great work on our garage door and had exceptional customer service.

Why Precision Door?

Locally owned

We are a part of our community and our customers are our neighbors. We took local, family owned values and enhanced them with the superior training and extensive knowledge that comes with the backing of a national brand.

Professionally Trained Techs

 Our techs are well trained, professional, and dependable. We personally hire each one of our technicians and provide them with innovative training and full field experience before they ever take a call.

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24/7 Service

We know how important it is to have a fully functional garage door. We’re here 24/7 to answer the phones and get a tech scheduled to come out and fix your door as soon as possible, with no additional fees for nights and weekends!

Prompt & Reliable

Our technicians are the most reliable in the business. When you make the call, our techs arrive on time, with fully stocked trucks and fully prepared to handle any problem with your garage door or opener.

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The Best Warranty

Precision Garage Door of Wilmington offers the most comprehensive warranty in the industry. All labor and repaired or replaced parts on your door system are covered for as long as you own your door.

Licensed, Bonded, & Insured

Great service is guaranteed with Precision Garage Door of Wilmington. How? We are licensed by the state and if we break it, you don’t have to worry. We are insured and will cover any of our products or services that don’t work perfectly.

The Precision Difference

We believe that we are only as good as the technicians we send to your home. As the face of our company, our techs must be well trained, professional, and dependable. This is why we personally hire each one of our technicians and provide them with innovative training, and full field experience before they ever take a call. Our state of the art training facility houses every type of garage door and they become experienced working on every type of opener. You can be confident when you choose Precision Garage Door of Wilmington that the work we do for you will be completed properly, efficiently, and on time.

CALL 24/7
(910) 356-6941